Hacienda Tres Rios Resort Spa & Nature Park Playa del Carmen | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

Book here and pay

10% less

than on Booking.com!

Key details

About the Hotel

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

Hacienda Tres Rios Resort Spa & Nature Park is a 5-star environmentally responsible luxury resort offering exclusive access to the 326-acre Tres Ríos Nature Park. The all-inclusive plan includes six restaurants, three bars, and amenities such as two swimming pools and a children's water playground. Guests can engage in activities like kayaking and snorkeling within the natural park.

Rooms & Amenities

Accommodations at Hacienda Tres Rios Resort Spa & Nature Park feature architecturally acclaimed designs with a variety of options, including One Bedroom and Two Bedroom Suites. Each suite offers luxury amenities such as 300 thread-count Egyptian cotton linens, daily housekeeping, a flat-screen TV, and a private balcony with ocean, pool, or garden views.

Dining Options

Dining options include a main buffet at Casa La Isla and specialty restaurants serving gourmet Mexican, Italian, and Asian dishes. A total of six dining venues ensure a culinary experience ranging from regional specialties to international cuisine, with room service available around the clock.

Leisure & Activities

Leisure activities at the resort include swimming pools, a kids' water playground, daily programs for children and adults, as well as tours through the mangrove forests and cenotes. Guests can also enjoy yoga classes, snorkeling, and various themed entertainment options throughout their stay.

Services

Hacienda Tres Rios Resort Spa & Nature Park provides various services, including concierge service, laundry facilities, and medical services. Additionally, a wellness center offers beauty and spa treatments, enhancing the overall guest experience with focus on relaxation and rejuvenation.

View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

1 person

650 sq. feet

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

Check Prices

Junior Suite

Max:

3 persons

650 sq. feet

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

Check Prices

Junior Suite

Max:

2 persons

650 sq. feet

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

Check Prices

Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Playa del Carmen 6.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 9.0 mi

Cancun (CUN) 28.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxation Paradise

I had an very nice experience at the Spa! Violetta and Sophia provided the most rejuvenating massages and facials I've ever had. Their techniques were spot on, and I left feeling completely refreshed. The ambiance added to the relaxation, making it an lovely experience.

George123. United States, 2024-07-15Read full review on

Culinary Delights

The dining options were amazing! The Alibrije Mexican a la carte restaurant served five-star meals that left us wanting more. Chef Jason's passion for food was evident in every dish. The variety across the six restaurants meant we never got bored with our choices.

Maurice456. Canada, 2024-08-29Read full review on

Fun Activities Galore

I loved the variety of activities available! The kayaking trips were a highlight for me, and the crew was both professional and entertaining. They made sure we were having fun while learning about the natural beauty of the area. Can't wait to go kayaking again!

Russ789. United Kingdom, 2024-09-10Read full review on

Spacious and Comfortable

Our room was fantastic! It was spacious, beautifully decorated, and well-appointed with all the necessary amenities. The daily housekeeping service was excellent. The little towel figures they made were a fun surprise every day, adding a personal touch to our stay.

Clarence321. Australia, 2024-10-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Currency exchange
ATM/Cash machine
Souvenir store
Hairdresser
Bicycle storage

Sports & Fitness

Fitness center
Kayaking
Tennis
Fitness studio

Services

24-hour room service
Car rental
Bicycle rental
Laundry
Medical facilities service
Stores/Commercial services

Dining

Breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast

Business

Conference room

Children

Cribs
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Jacuzzi

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony
Ironing facilities

Bathroom

Hair dryer

Media

Flat-screen TV
Cable/ Satellite television
Paid movies
Telephone
AM/FM alarm clock

Location

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

Map view

street view

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

City landmarks

Museums

Zona Arqueologica Tulum

2100 ft

Golf Course

El Camaleon Golf Course

1.8 mi

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

2.5 mi

Beach

Playa Maroma

2.6 mi

Punta Bete

2.6 mi

Calle Xcalacoco North of Playa del Carmen

Playa

3.1 mi

Nearby

Events

Salon Tres Rios I

300 ft

Reviews and Ratings

Reviews from guests about their experience.

80%

loved their spa retreat and can’t wait to return.

8.0/10

Great

Rooms

8.6

Location

8.6

Service

8.0

Dining

7.2

4.5/5 based on 11436 reviews

#78 of 329 hotels in Playa del Carmen based on Tripadvisor

Anna

United States of America, February 2025

9.0/10

I had an amazing time at Hacienda Tres Rios! The private beach area was clean and exclusive, giving us a serene place to relax away from crowds. The pool was spacious and never too packed, allowing for plenty of space to lounge. However, the dining options, while decent, didn’t stand out as exceptional. Overall, this was a relaxing getaway, and I absolutely cherish the comfortable bed and spacious room.

Rooms

9.0

The room was spacious and comfortable, offering a beautiful view of the natural lake that flows through the resort.

Service

10.0

The service was exceptional! Staff like Santiago and Janelly went above and beyond to make our stay enjoyable and memorable.

Location

10.0

The property is beautifully located, with easy access to a private beach and other areas. It’s a perfect spot for relaxation.

Dining

7.0

Dining was enjoyable, but I found the variety and quality could have been better. The buffet offered limited selections.

Facilities

9.0

The facilities, including the large pool area and private beach, were impressive and well-maintained.

Bruce

United States of America, December 2024

8.8/10

Our stay at Tres Rios was nothing short of amazing! The property is beautifully maintained, with stunning cenotes and a variety of activities that kept us entertained each day. The staff members were incredibly warm and engaging, truly enhancing our experience. However, we found the front desk service to be a bit lacking initially and were surprised by the aggressive sales tactics during check-in. Still, the wonderful atmosphere, delicious food, and fantastic activities more than made up for that.

Rooms

9.0

The rooms were spacious and clean, featuring a lovely balcony and a large bathroom with a walk-in shower. Every night, we returned to delightful surprises on our bed.

Service

7.0

Most of the staff was fantastic, always willing to engage and offer helpful tips, while some front desk interactions felt rushed.

Location

9.0

The resort is set in a beautiful area that truly embraces sustainable tourism, giving a peaceful vibe while still being active and fun.

Dining

9.0

Dining was a highlight with great options, especially the breakfast which was delightful! Each meal was tasty, making our culinary experience very enjoyable.

Facilities

10.0

The facilities were top-notch, offering various activities like snorkeling, kayaking, and even pottery classes, making it feel like a complete getaway.

Helen

United States of America, November 2024

9.4/10

Our stay at the hotel was truly memorable, with a stellar staff that went above and beyond to make our trip enjoyable, and a plethora of activities to engage in. Though the beach was a bit disappointing due to some seaweed, the pools were amazing and provided a lovely way to relax. The dining options were excellent, especially at the Portobello Restaurant, which we loved. Overall, it was a wonderful experience, and I'd definitely return.

Rooms

9.0

The rooms were always clean and comfortable, which made our stay very pleasant.

Service

10.0

The service was fantastic, especially from staff members like Charlie and Juan, who were attentive and made sure our needs were met.

Location

9.0

The location was beautiful, offering many thrilling activities like kayaking and exploring cenotes.

Dining

10.0

The dining experience was delightful with a wide variety of options, and the service in the restaurants was top-notch.

Facilities

9.0

The facilities were great, especially the pools which were well-maintained and perfect for unwinding.

Matt

United States of America, November 2024

6.2/10

My stay at Hacienda Tres Rios was a mixed bag. The resort has a beautiful natural setting and the rooms were comfortable and spacious. However, the service was inconsistent, with many staff members being hard to find, and the dining options left much to be desired. While there were plenty of activities available, the beach experience was disappointing, leading to a less-than-ideal vacation overall.

Rooms

7.0

The room was large, clean, and had a beautiful view of the natural lake. It was comfortable with a jacuzzi tub on the deck, but the mini bar was only restocked once during our stay.

Service

6.0

The service varied; some staff went out of their way to help, but overall it felt understaffed and inconsistent.

Location

7.0

The location is peaceful and unique, surrounded by natural beauty, but it feels isolated and isn't convenient for exploring nearby areas.

Dining

5.0

Dining options were limited in both quality and variety. The buffet was actually better than some of the specialty restaurants, which was unexpected.

Facilities

6.0

The pools were nice but quite cold, and the amenities could use improvement, especially in relation to the beach experience.

William

United States of America, October 2024

7.2/10

The resort offers a beautiful environment with friendly staff members who go above and beyond in service. The grounds are well-maintained, making for a lovely stay. However, the food lacks variety, especially for vegetarians, and the dining experience could use significant improvement. Despite the nice setting, navigating mealtime options was challenging for my family.

Rooms

9.0

The rooms were spacious, clean, and comfortable, with all the amenities you'd expect from a resort. The fridge was always kept full, which was a nice touch.

Service

7.0

I found the staff to be welcoming and attentive, although there was a less pleasant experience with a sales manager during a membership presentation. Overall, the team did a wonderful job taking care of us.

Location

8.0

The natural surroundings are absolutely stunning, especially the fresh water rivers and private beach areas. However, the beach itself needed some work.

Dining

5.0

The dining options were disappointing due to the lack of variety, particularly for vegetarians. We couldn't find suitable meals on-site, which led us to explore options outside the hotel.

Facilities

7.0

The resort offers beautiful facilities, including private beach areas and various activities like sailing and Segway tours that are enjoyable, but the food experiences did not match the quality I hoped for.